Party Kingdom - Frequently Asked Questions (FAQ)
Here's a professional and engaging FAQ (Frequently Asked Questions) tailored for Party Kingdom
General Information
Q: What is Party Kingdom? A: Party Kingdom is a magical indoor party venue designed for children aged 2–14, offering themed parties, creative play zones, and unforgettable birthday experiences in a safe, fun environment.
Q: Where are you located? A: We’re located in Waterford, Ferrybank, Republic of Ireland. Free parking is available on-site.
Q: What are your opening hours? A: We’re open Monday – Friday, 10:30 AM–6 PM, Saturday - Sunday 10:00 AM - 6:30 PM Party bookings can be made in advance for select time slots.
Party Bookings
Q: How do I book a party? A: Parties can be booked online through our website, by phone at \[insert number], or by visiting our venue. A deposit is required to secure your booking.
Q: What’s included in a party package? A: Each package includes exclusive access to the party area, themed decorations, food & drinks for children, party hosts, and a gift for the birthday child. Custom add-ons are available!
Q: How far in advance should I book? A: We recommend booking at least 3–4 weeks in advance, especially for weekend slots, as availability fills up quickly.
Food & Allergies
Q: Do you provide food for children and adults? A: Yes! All party packages include a child-friendly menu. We also offer optional catering for adults at an additional cost.
Q: What if a child has food allergies or dietary restrictions? A: We take allergies seriously. Please inform us during the booking process so we can accommodate specific needs.
Guests & Age Groups
Q: What age groups do you cater for? A: We host parties for children aged 2–14. Activities and party themes are tailored to suit each age group.
Q: How many children can I invite? A: Our standard packages cater to up to 14 children]. Additional children can be added for a small fee.
Venue & Activities
Q: Is the venue exclusive to my party during the booking? A: Yes, your party room is private. Shared play areas may be in use unless a full-venue private hire is arranged.
Q: What activities are available? A: Activities include themed games, arts & crafts, disco zones, soft play areas, and more—depending on the selected package.
Payments & Policies
Q: What is your cancellation policy? A: Cancellations must be made at least 5 days in advance for a full refund. Deposits are non-refundable.
Extras & Add-ons
Q: What payment methods do you accept? A: We accept card payments, bank transfers, and cash. Online payments can be made securely via our website.
Q: Do you offer party bags or entertainment add-ons? A: Absolutely! Add-ons include party bags, face painting, mascots, photo booths, and more. See our *Extras* page for full options.
Q: Can I bring my own cake or decorations? A: Yes, you're welcome to bring your own birthday cake. Please let us know in advance if you’d like to bring additional decorations.
Q: How far in advance should I book? A: We recommend booking at least 3–4 weeks in advance, especially for weekend slots, as availability fills up quickly.
Contact Us
Q: How can I reach you for more information? A: You can contact us at tosin.idowu@ymail.com, call: 353 (0) 877873870, or use our contact form on the website. We’re happy to help!